NORA Technician Certification Program


NORA offers three Certification Level Programs- Bronze, Silver, and Gold

1. Bronze Certification is designed for beginner’s to learn and execute fundamental skills. This certification is the first step toward a rewarding career as an Oilheat Service Technician.

2. Silver Certification is technical competence established through training, a test and field experience. You can  purchase the Silver Oilheat Technicians Manual at the NORA store or view and download the manual, chapter by chapter here.

3. Gold Certification is for technicians to move beyond basic installation and repair as well as provide systems analysis of the house, advise customers on equipment needs and diagnose home comfort problems, as well as provide efficiency recommendations.

The program has eight modules of advanced training: Advanced Air Flow, Advanced Hydronics, Advanced Efficiency, Advanced Venting, Advanced Controls, Oil Tank Installation & Maintenance and BPI’s program Building Science Principles Reference Guide.

To achieve Gold status, Technicians are required to have a NORA Silver certification and an additional two years of experience working on oil burners beyond the three years required for Silver. Technicians must attend any four of the eight module classes and pass the test for each of the four.

An accompanying training manual for each has been published and can be purchased as part of the certification program or as a stand-alone self-learning guide.

The manuals are available for purchase at the NORA Store or they can be viewed and downloaded at no cost here.

All certified technicians (Gold/Silver/Bronze) may use any Gold modules for CEUs  and can credit them towards their rectification. Each module carries six CEUs.

Gold certification will remain in effect until five years from the end of the year they passed the Gold Test or were recertified. Twenty-four NORA CEU’s must be earned during  each 5-year period for renewal.

Once you become a NORA Silver or Gold Certified Service Technician you must complete 24 hours of continuing education (CEUs) every five years to maintain accreditation. If  this  requirementis not met, the certification will become inactive until the CEU’s are completed. Once the CEU’s are completed, the certification will be reinstated for another five year period from the date you complete your CEU’s.

There are two ways to earn CEUs:

  • Watching NORA’s Training Videos then taking an online quizzes at
  • Attending NORA approved Classes or Seminars

Continuing Education Credits or CEU’s help ensure the best technical performance throughout the Oilheat Industry

Additional Certifications 

  • Tank Certification educates Oilheat technicians to perform the proper tank maintenance and inspection.
  • Static Testing Program teaches the proper procedure of testing an underground tank.

Continuing Educations (CEUs) courses ensure the best technical performance throughout the Oilheat industry. Even if you are not enrolled in the certification program, CEU classes sharpen your skills.