If you encounter a problem that you cannot find the solution for, NORA can provide free testing of the fuel to help identify the root cause. With the ability to test for water, biodiesel content, oxidative reserve, acid number and filterable particles, NORA’s customized report will show the possible source of the fuel related service problem and NORA’s included recommendations for remediation will provide a path to improved fuel quality. 

Please fill out this form. You will receive a confirmation email, please include it with your shipment.

When you send your samples, please include:

  • One quart of fuel from the bleeder in a new, clean container (paint can type is best, NORA can provide if requested)
  • Fuel unit
  • Filter or filter insert
  • A sample from the tank bottom: Optional, but may aid in problem solving.
  • If two samples are sent, be sure to identify each (bleeder or bottom)

Shipping address:
NORA
131 East Ames Court, Unit 2
Plainview, NY 11803
Attention: Ryan Kerr