Category Archives: Education

Technicians Manual Now in Audio & Digital formats

In keeping with the National Oilheat Research Alliance’s (NORA) ongoing commitment to technician education and to enable access to educational materials, it has just released its Technicians Manual for Liquid Heating Fuels in audio format.

Each chapter of the manual is available in a standard .mp3 audio file that can be played on all mobile devices, as well as desktop computers. The audio follows the text of the manual allowing for multi-sensory learning. Additionally, each chapter is available to download in a .pdf format.

According to NORA’s president Michael Devine, “Making high quality learning resources available to liquid fuel heating technicians is one of NORA’s highest priorities. Whether used as a stand-alone resource or in conjunction with NORA’s technician certification program, the manual and its audio component can bring this material to an even wider range of students and technicians.”

The audio version of the manual, along with the pdfs and a link to purchase a hard copy can be found at NORA’s online education and resource center, Learning.NORAweb.org/manual.

04Feb/22

NORA Announces New President

The National Oilheat Research Alliance (NORA) has announced the appointment of Michael Devine as incoming President following the retirement of current President John Huber effective March 1, 2022. Devine comes to NORA after having served as Vice President of Sales & Business Development for World Energy.

As part of the Senior Management Team, he managed day to day activities for sales and volumes at terminals, prepared monthly and annual budgets and developed key national accounts including FedEx, UPS, Chevron, Ryder, The Union Pacific Railroad and others. Prior to his time at World Energy, he was the CEO and founder of Earth Energy Alliance where he assisted the petroleum distribution industry in reducing the carbon footprint of their fuel by increasing the use of renewable liquid fuels. 

Michael Devine

Devine has deep roots in the oilheat industry. He began his career in his family’s business, Devine Brothers of Norwalk, CT. He started as a truck driver and service technician, growing into roles as sales manager, vice president and president of the 50+ employee, third- generation business. He is a member of the NORA board and has been a positive and active voice in supporting the oilheat and liquid heating fuels industry for decades. 

NORA Board Chairman, Roger Marran announced, “We are excited about having Michael join the talented NORA team as president. He is an exemplary leader with the ability to further build on NORA’s success with his extensive knowledge and passion for the oilheat, biofuels and liquid fuels industry. He will help us expand on our mission of enabling renewable cleaner fuels, more efficient heating system and a highly educated technical workforce and is committed to NORA’s vision to provide better solutions for American consumers and businesses with cleaner, more efficient and more reliable heat and hot water systems.

Devine succeeds NORA’s founding President John Huber, who is retiring after a 22-year career with NORA. John will continue in his current role as President through early 2022 and will continue to provide support for Michael to ensure a successful transition period. Devine commented, “I’m honored to be selected as the next President of NORA. NORA has been critical to advancing the heating oil industry for over two decades. The challenges to our industry are great, but with the resources of NORA and the committed leadership of NORA’s Board, retailers and wholesalers throughout the country, we will develop the best path forward for this great industry.”

 NORA was authorized by Congress in 2000 to generate funding for the Oilheating industry to provide more efficient and more reliable heat and hot water to American consumers. NORA’s efforts focus on Consumer Education, Professional Education, Energy Efficiency & Safety and Research. For more information on NORA’s activities go to NORAweb.org.

15Oct/20

NORA Adds to Online Gold courses with Advanced Venting

The National Oilheat Research Alliance (NORA) is pleased to announce the release of a new Gold Series online course, Advanced Venting, paving the way for achieving NORA Gold Technician Certification online.

Advanced Venting joins three other Gold Certification Series online courses, Advanced Hydronics, Advanced Efficiency and Advanced Heating Fuel Storage Tanks, to offer NORA silver certified technicians the opportunity to complete, on-line, four of the advanced gold courses necessary to upgrade to Gold Certification status. 

Gold is the top tier of NORA’s Technician Certification program and describes professionals who have advanced training in a variety of programs, but more importantly describes individuals who are continuously working to improve their performance. 

NORA president, John Huber, in accordance with NORA’s mandate to provide the industry with technical education, said, “Adding Advanced Venting to NORA’s online course library is an important step as it allows technicians to pursue and complete their Gold certification upgrade without the need for travel to live classes. This lowers the barriers to acquiring the knowledge needed today.”

Each of the Advanced Gold series courses also offer six NORA continuing education units (CEUs) which can be applied to upgrading from Bronze Certification to Silver Certification as well as renewal of existing Silver or Gold certifications.

The Advanced venting course is based on NORA’s Advanced Venting manual, authored by Tim Begoske of Field Controls. It can be found at NORA’s learning website, Learning.NORAweb.org

28Jul/20

Three New Online Courses

The National Oilheat Research Alliance (NORA) has added three new online courses to its training center at Learning.NORAweb.org. Two of them, Advanced Heating Fuel Storage Tanks and Advanced Efficiency, are components of NORA’s technician Gold Certification program and offer six continuing education credits (CEU) each. The third, Bioheat® Technical Guidance offers one credit.

Advanced Heating Fuel Storage Tanks and Advanced Efficiency join Advanced Hydronincs as online courses providing three of the requisite four advanced Gold Series courses necessary to upgrade to NORA Gold Certified Technician status.

According to NORA’s President, John Huber, “It is important for technicians to have the ability to upgrade their certifications online. With the addition of these Gold courses, we are very near that goal.” NORA anticipates adding two more Gold courses in the coming months.

“Video courses are an efficient and popular way to put important training material in front of as many technicians and students in the field as possible. They are free to the user and now that travel is restricted and many industry conferences have been cancelled, online courses are a great solution to maintaining certifications and gaining knowledge,” said NORA’s Director of Education, John Levey.

These three courses join the library of courses already on the site. These cover topics from equipment service to oil delivery to tank installation.
To access the courses, a technician or student must have an active user account at Learning.NORAweb.org.

30Jun/20

NORA & Eurofuel host online conference on the future of liquid fuels

For the first time ever, the National Oilheat Research Alliance (NORA) and Eurofuel (European Heating Oil Association) will host a virtual conference on liquid heating fuels in a carbon constrained world. Manufacturers of heating equipment, liquid fuels now in the market and potential fuels of the future will share their ideas and what steps they are taking to be ready for this future.

Continue reading
30Jun/20

Impact on service by biodiesel blends in heating oil

The National Oilheat Research Alliance (NORA) has conducted periodic surveys to assess the impact and role that biofuels play in the marketplace. Many view low-carbon fuels as the best path for the industry as it reduces its environmental impact. Biodiesel is a low-carbon fuel that is available in most markets, is used widely and offers significant reduction of the amount of carbon dioxide released by heating appliances.

NORA has conducted ongoing research in this area and has found that the transition to higher blends of biodiesel can occur with low costs and little impact on the consumer. A number of retailers have been selling the higher blends of biodiesel.

To verify/validate the lab conclusions on biodiesel, NORA conducted a wide-ranging survey of retailers and service personnel. This latest survey, completed in December 2019 is summarized here.

See the survey report here

23Apr/20

New Fuel Storage Tanks Manual

The National Oilheat Research Alliance has released a new Advanced Gold Series manual, Heating Fuel Storage Tanks, to accompany its Advanced Storage Tank Gold Series course or as a stand-alone study guide.
Written by John Donohue, J Donohue Associates and John Levey, NORA, the new manual recognizes the importance of on-site liquid fuel storage to the homeowner and emphasizes the need to choose the correct tank type, install it properly and conduct ongoing inspections and maintenance.
With eleven chapters the manual covers:

  • Why Tanks Fail
  • Codes & Regulations
  • Tank Selection Criteria
  • Installation Procedures
  • Fuel Lines
  • Filtration
  • Fuel Valves and Accessories
  • Tank Inspection& Maintenance Procedures
  • Tank Abandonment
  • Service Guides 

In addition, two Appendices include six evaluation, inspection and delivery report checklists along with NORA’s Recommended Practice for Home Heating Oil Tank Flood Resistance white paper.

Heating Fuel Storage Tanks is available in either print or free digital versions at noraweb.org/advanced-study-manuals

24Oct/18

Technical Workshop and the Oilheat Vision

The National Oilheat Research Alliance (NORA) recently hosted its Third Annual Technology Workshop in conjunction with the Southern New England Energy Conference on September 24th and 25th at the Newport Marriott, Newport, Rhode Island.   

NORA’s Workshop highlighted the research work being done at the NORA lab, NORA sponsored projects, innovations underway in Europe and technology advances of companies in the industry.

With a theme of “finding the path forward” for the oilheat industry, the workshop showcased 15 speakers from the U.S. and Europe followed by a panel discussing where the industry sees immediate and long-term threats and which technologies and initiatives can address them.

You can see each of the speakers and their presentations here

24Jul/18

NORA Technical Workshop Final Agenda

Once again, the oilheating industry will gather in Newport, RI for a day of technical presentations and discussions as NORA hosts its 3rd Annual Technical Workshop on September 24th and 25th at the Newport Marriott, Newport, RI.

As it was last year, the Workshop will be held in conjunction with the Southern New England Energy Conference which is sponsored by the Connecticut Energy Marketers Association, the Oilheat Institute of Rhode Island and the Massachusetts Energy Marketers Association.

The Workshop will highlight the research work being done at the NORA lab, NORA’s sponsored projects, innovations underway in Europe and technology advances from companies within the oilheating industry.

The workshop will offer presentations in the following areas:
  • NORA Goals
  • New Technologies for Liquid Fuels 
  • Achieving Higher Efficiency
  • Biofuels
  • New Ideas for Industry 
  • Panel Discussion on Future

Download the workshop agenda

Registration for the NORA Technical Workshop is included the the Southern New England Energy Conference registration.